Everything you need to know about how we ship your Honeycept order quickly and safely.
Last Updated: January 1, 2025
We are committed to getting your Honeycept order to you as quickly and reliably as possible. Please review this Shipping Policy for complete details about our shipping practices.
All orders are processed within 1–2 business days (Monday through Friday, excluding US federal holidays) after your order is placed and payment is confirmed. Orders placed after 2:00 PM EST or on weekends will begin processing on the next business day.
You will receive an order confirmation email immediately after your purchase, followed by a shipping confirmation email with your tracking number once your order has shipped.
We ship all domestic orders within the contiguous United States. Estimated delivery times after shipment:
Please note these are estimated delivery times provided by carriers and are not guaranteed. Delays may occur during peak holiday seasons or due to carrier-related issues beyond our control.
Once your order ships, you will receive an email containing your tracking number and a link to the carrier’s tracking page. You can use this tracking number to monitor the status and estimated delivery of your package in real time.
Please allow up to 24 hours after receiving your shipping confirmation for tracking information to become active in the carrier’s system.
At this time, we primarily serve customers within the United States. International shipping availability and rates may vary. If international shipping is available to your country, it will be presented at checkout.
Please be aware that international customers may be responsible for any applicable customs duties, taxes, or import fees imposed by your country’s customs authorities. These charges are beyond our control and are the responsibility of the customer.
If your tracking information shows your package as delivered but you have not received it, we recommend:
If after following these steps your package has not been located, please contact us at our contact page and we will work with you to resolve the issue.
Please ensure your shipping address is complete and accurate at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address immediately after placing your order, contact us as soon as possible and we will do our best to correct it before shipment.
If you have questions about your shipment or need assistance, please contact our support team. Include your order number for fastest service.